Grab a tape measure, or if you don't have one handy, reach for a strip of paper, ribbon, or cord. Wrap it snugly around your wrist where you'd typically wear your bracelet - that'll be your wrist size. For a more relaxed fit, add 0.5cm.

We work hard to source for good quality hardware to complement our crystal jewelry.

To make sure your jewelry stands the test of time, we suggest keeping it away from water as much as possible. This means removing your jewelry before hopping in the shower or hitting the gym.

We ship locally in sunny Singapore and to Malaysia.

If you do not find your country listed here, please reach out to us on Instagram to arrange shipping!

Each of our bracelets is lovingly handcrafted, which means it takes us ~1 to 2 weeks to make them. We'll usually ship them out in a weeks time but give us a bit more time during peak gifting seasons!

You can track your order by clicking the link on your dispatch email.

We hear you girlies that shipping is expensive! While we try to look for cheaper shipping methods, we offer to keep your items with us so you can combine orders across launches then ship them together.

All orders are shipped out immediately unless you select the option to leave an Open Box during check out (this is only available for local orders for now!).

Note that we will keep your box open only up to 3 months and will automatically ship out your items after 3 months.

Select the option to Open new box and pay for courier shipping on your first order. As soon as we confirm your order, we'll send you a special discount code to use on any future orders you'd like to add to your Open Box.

Please DM us on Instagram @prettylittlestone to close your box and ship out your items.

*Note that packages will automatically be shipped out 3 months past your first order date.

We believe that all crystals are perfectly imperfect, just like us! That's why we do not accept exchanges/returns at this point. We want you to love your Pretty Little Stones as much as we do, so please purchase only if you're comfortable with any natural lines or flat beads.

Rest assured, each crystal is handled with care and securely packaged before it begins its journey to you. While we take every precaution to ensure safe delivery, we regret that we cannot be held responsible for any damages incurred during transit. In the event of damage, we advise reaching out to the shipping company directly. However, we're committed to supporting you through this process to the best of our ability.

If you encounter any issues, please get in touch via our socials within three working days of receiving your order.